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Maintenance
& Support
Services
M Lab Studio is fully committed to providing our customers with the best possible support and maintenance. Our team of experienced support agents is available 24/7 to help you with any issues you may experience with your software. We also offer a variety of maintenance plans to fit your needs, so you can be sure that your software is always up and running.
MAINTENANCE & SUPPORT
Strengthen Your Software
Infrastructure Through Proactive
Support and Maintenance
The main focus of our support and maintenance services is WordPress. We provide regular updates to plugins and themes to ensure security and up-to-date functionality. We address issues promptly, from bug fixes to proactive monitoring and swift resolution. Our proactive approach safeguards optimal software health by identifying potential problems early.
With our specialized support and maintenance services, your WordPress website is secure and reliable for the long term. We optimize performance through troubleshooting, software updates, and infrastructure enhancements. Our tailored support plans cover malware removal, downtime monitoring, plugin integration, WooCommerce and e-commerce configuration, and advanced custom coding to meet your specific needs.
PLANS
Strengthen Your Software Infrastructure Through Proactive Support and Maintenance
The main focus of our support and maintenance services is WordPress. We provide regular updates to plugins and themes to ensure security and up-to-date functionality. We address issues promptly, from bug fixes to proactive monitoring and swift resolution. Our proactive approach safeguards optimal software health by identifying potential problems early.
With our specialized support and maintenance services, your WordPress website is secure and reliable for the long term. We optimize performance through troubleshooting, software updates, and infrastructure enhancements. Our tailored support plans cover malware removal, downtime monitoring, plugin integration, WooCommerce and e-commerce configuration, and advanced custom coding to meet your specific needs. Our plans require a minimum commitment of three months to ensure you receive the most comprehensive support.
Starter Plan
Plus Plan
Starter Pack
UP TO 4 HOURS ON THE MONTLY BASIS
$89.00
Task Insights
Swift Support
Cloud Guardian
Dynamic Updates
Design Polishing
Essential Bundle
UP TO 4 HOURS ON THE MONTLY BASIS
$129.00
This package include all from Starter Pack and:
Velocity Boost
Sentinel Watch
E-commerce Edge
Rapid Responsiveness
Premium Suite
UP TO 4 HOURS ON THE MONTLY BASIS
$179.00
This package include all from Essential Bundle and:
Fortified Defense
SEO Prodigy
Personal Concierge
Swift Staging
Advanced Customization
Starter Pack +
UP TO 8 HOURS ON THE MONTLY BASIS
$153.00
Task Insights
Swift Support
Cloud Guardian
Dynamic Updates
Design Polishing
Essential Bundle +
UP TO 8 HOURS ON THE MONTLY BASIS
$233.00
This package include all from Starter Pack + and:
Velocity Boost
Sentinel Watch
E-commerce Edge
Rapid Responsiveness
Premium Suite +
UP TO 8 HOURS ON THE MONTLY BASIS
$333.00
This package include all from Essential Bundle + and:
Fortified Defense
SEO Prodigy
Personal Concierge
Swift Staging
Advanced Customization
Normal Plan - Starter
FAQ
If you have any doubts,
we have several FAQs
for you that can help you
What is software maintenance, and why is it important?
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Software maintenance involves making updates and changes to existing software to keep it functioning properly and up-to-date with the latest technology. It’s important because it helps to improve software performance, prevent issues, and ensure that your system remains secure.
What kinds of issues can software maintenance and support help to prevent?
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Regular software maintenance and support can help to prevent a range of issues, such as system crashes, slow performance, security vulnerabilities, and software incompatibilities.
How often should I schedule software maintenance for my system?
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The frequency of software maintenance will depend on your specific software system and its requirements. However, in general, it’s a good idea to schedule regular maintenance at least quarterly.
What is included in your software maintenance and support services?
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Our software maintenance and support services include everything from routine updates and bug fixes to proactive monitoring, system optimization, and responsive support for any unexpected issues that may arise.
What is the process for reporting a software issue to your support team?
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You can report a software issue through our email ticket system. Our team will then work with you to diagnose the problem and provide a resolution as quickly as possible.
What happens if my software system experiences an unexpected issue outside of regular business hours?
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Our support team is available 24/7 to provide responsive support for any unexpected issues that may arise, even outside of regular business hours.
Can you provide software maintenance and support services for custom software systems?
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Yes, our team of experienced software engineers can provide maintenance and support services for custom software systems, as well as off-the-shelf software applications.
How can I get started with your software maintenance and support services?
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Simply reach out to our team by the email ticket system. We’ll then work with you to assess your software system’s requirements and develop a custom support and maintenance plan that meets your specific needs.
FEATURED
Stay Tuned and Insta-Inspired:
M Lab Studio's Instagram
Chronicles the Art of Software
Development
Welcome to our Instagram playground. Here at M Lab Studio, we take software development to a whole new level of awesomeness and our social media channels is where we display it in full color. Follow us for an exclusive backstage pass to our tech-driven adventures, where innovative solutions meet captivating visuals.
